Question: How do I add items to the shopping cart.
Answer: To place items in the shopping cart, locate the photograph and description for the item. Below the description there will be a quantity box and "Add to Cart" button, or a dropdown list box and an "Add to Cart" button. Enter the quantity of the item you want to purchase and press the "Add" button. Quantities may be changed or items removed in the shopping cart at any time.

Question: How do I remove unwanted items from the Shopping Cart.
Answer: View your current shopping cart contents by clicking on the "View Shopping Cart" at the top center of any page. Select the item you want to remove and click the "Remove" button for that item.

Question: Can I place my order over the phone or by fax?
Answer: Yes, we typically have someone answering our phone 7-days a week. Call us or fax us your order toll free at 888-459-9463. If ordering by fax, only automatic transmission fax machines are recognized by our phone system. Please call ahead if your fax transmission is by use of a manual transmission.

Question: Is my credit card information safe when when ordering over the Internet.
Answer: Yes, Our shopping cart relies on the standard SSL protocol that is used when communicating with a secure server. That is, the encryption is handled by your browser and our secure server. For status of our secure certificate click on the image below.

Question: What happens to my personal information when ordering?
Answer: Imagery Products in not in the business of selling, trading, or giving away any of your personal information. Any information sent to us via an on-line order, fax, phone, or email is always kept in strict confidence by Imagery Products.

Question: Does Sales Tax apply to my purchase over the Internet?
Answer: Imagery Products is a California based company, and is required by law to charge California sales tax to shipments of products to California addresses. The following is from the December 1998 Tax Information Bulletin, published by the California State Board of Equalization:

"The California Internet Tax Freedom Act does not provide an exemption from sales or use tax for sales made over the Internet. Sales of property delivered to customers in California are subject to tax, whether the sale is made through the Internet, by mail, by telephone, or over-the-counter. While a sale may be exempt for other reasons, such as sales of food for human consumption, there is no general tax exemption for Internet sales."